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Iran Hosts First WHO Training of Trainer program on Emergency Unit Management in Region

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Kish Island, 21 November 2018: World Health Organization (WHO) in collaboration with the Iranian Ministry of Health and Medical Education today started conducting a four-day (21-24 November 2018) Training of Trainer (ToT) program on Emergency Unit Management in Kish Island to empower capacity of the relevant institutes and individuals in the country as the first move in the region.


Dr Christoph Hamelmann, WHO Representative to Iran in a message to the opening ceremony of the program by underscoring the importance of enhancing the resilience of national health systems through integrating emergency and disaster risk management into primary, secondary and tertiary healthcare said: “resilience is an emerging concept and resilience of hospitals can be defined as their ability to resist, absorb, and respond to the shock of emergencies and disasters while maintaining critical functionality and then to recover to their original state or adapt to a new one”.


“Therefore, the leadership and management capacity building of hospital and emergency unit managers in preparedness and response to emergencies, and management of their healthcare services is critical for the resilient health systems” he added.


Dr Hamelmann reiterated that in addition to their routine functions, emergency units play a critical role in crisis and disaster situations, and the Islamic Republic of Iran has faced a significant number of them in the last decades.


Elsewhere in his remarks the WHO Representative to the country, referred to the program in Kish Island and said that implementation of this Training of Trainer program would ultimately build capacity in a standardized way and to ensure high quality service delivery throughout the country.


Dr Tavakolli, Head of Iranian Society of Emergency Medicine as the key figure from the national stakeholder’s side emphasized the importance of the course and acknowledged the technical support provided by WHO both at country office and regional levels.


Dr Hamid Ravaghi, regional advisor for hospital care and management at WHO EMRO as another speaker of the event also highlighted that Improving Emergency Unit (EU) management will enhance quality and efficiency and accelerate moving towards integrated people centered health services.


Dr Keyhan Golshani, who was attending the Training of Trainer (ToT) program as a national facilitator from Isfahan University of Medical Sciences by referring to the added value of the event said “this workshop equips EU managers with most updated and critical leadership and managerial skills for effective continuous quality improvement”.


The program aimed to cover objectives such as: training national cadre of trainers who will assist Iranian Ministry of Health and Medical education to roll out the Hospital Emergency Unit  management; establishing a system for training health facility personnel and other relevant stakeholders for emergency unit management according to standard updated protocols and develop a training package that will enhance quality training standards on Emergency Unit   management and also introducing and sharing lessons learnt and international experiences regarding Emergency Unit management.


The Emergency Unit (EU) is a unique, busy and complex environment that provides emergency care to the people 24 hours a day and 7 days a week. It consists of a vast variety of interactions. The skilled providers that work in emergency units deal with a spectrum of processes and critical situations that confront them with highly unpredicted decision making situations in a chaotic environment.


Thirty national trainers (emergency unit managers) and 4 international participants (Somalia, Iraq, Afghanistan and Libya) have been attending the workshop who would contribute to rolling out the program in the concerned countries.


The Emergency Units are responsible for at least 40 percent of hospital admissions and sometimes it reaches to more than 90 percent in large referral national hospitals. In the Islamic Republic of Iran, the units are facing significant numbers of natural, environmental and man-made emergencies throughout a year.

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